You can easily order via the webshop in several steps.
- Step 1: Place your chosen items in your shopping cart.
- Step 2: Click on your shopping cart and then on ‘pay’. Enter your personal information and check carefully.
- Step 3: Select a delivery method.
- Step 4: Choose a preferred payment method. More information about our payment methods can be found here.
- Step 5: Accept the general terms and conditions and click on ‘place order’.
If you order before 4 PM on working days, your order will be shipped the same day. If you order during the weekend, your order will be shipped on Monday (excluding holidays).
When we have prepared your order, you will receive an email. This email contains a Track & Trace link from DHL. Once DHL has received the package, you can track your order with this link. Did you select ‘pick-up’ as delivery method? Then you will receive an email as soon as you can pick up your order.
Is your order a gift? Nice! You can simply enter the recipient's address in your order. You can even get your product wrapped as a gift, for which we charge a small fee. You will receive the invoice via email and the recipient receives the package with the gift.
Oops… if you are looking at this page, something probably went wrong. Do you want to return your order? We are here to make it as easy as possible.
You are entitled to withdrawal within 30 days and cancel your purchase, regardless of the reason. Returns are free of charge within the Benelux. State clearly what you would like to have… Different size or color? Return your package in the original packaging.
How can I return my item(s)?
Store the items you want to return in the original package. You will find a DHL return label with your order. Use this label over the original label. Take your package to the nearest DHL service point. As soon as we have received the package, your package will be assessed. If everything is fine, you will get a refund.
In case of products being damaged or show signs of wear, we have the right to decline the refund.